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PurposeThis study analyzes in-depth how knowledge-intensive small and medium-sized enterprises (SMEs) can achieve higher new product development (NPD) process performance in the epidemic era and examine the internal development mechanism of knowledge-intensive SMEs in the process of continuous digital transformation.Design/methodology/approachThis issue is tested with partial least squares on data collected via a survey conducted from November 2021 to February 2022. The sample comprises 487 knowledge-intensive SMEs operating in China.FindingsThe results indicate that one form of cross-functional ambidexterity, market development strategy (MDS), plays an important role in process performance from an inside-out financial perspective and an outside-in customer perspective. Simultaneously, product innovation efficiency (PIE) mediates the relationship between MDS and the above results. Big data analytics capabilities (BDACs) positively regulate the relationship between MDS and PIE.Research limitations/implicationsThe authors do not consider other contingency factors. Future research should introduce influential factors such as leadership and competitive intensity to further distinguish the effects of MDS on NPD process performance.Practical implicationsThe study findings offer suggestions to help knowledge-intensive SME managers better manage their NPD process by making better use of their limited resources in developing countries such as China.Originality/valueThis study is one of only a few to adopt a process-oriented perspective to specifically examine how one form of cross-functional ambidexterity, MDS, impacts knowledge-intensive SME process performance in the epidemic era. This study also extends the theoretical framework of cross-functional ambidexterity to BDAC research.
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Due to the importance of entrepreneurship and innovation in the Pharmaceutical industry, the current study investigates the moderation role of Entrepreneurial Orientation (EO) on the influence of innovation on Pharmaceutical SMEs performance in Jordan. The current research was conducted on Jordanian pharmaceutical SMEs including manufacturers, distributors, and pharmacies with employee numbers of less than 100. The research design was quantitative, descriptive, causal, and cross-sectional held by an online questionnaire tool targeted all employees, managers, and Chief Executive Officers (CEOs) in pharmaceutical SMEs. Using the AMOS software, the Structural Equation Model (SEM) was adopted to analyze a sample of 162 surveys and examine the hypotheses. The outcome of this study indicated that the research model variables can explain 69.4% of the variance of SMEs' performance. Additionally, it confirmed that innovation has a significant positive impact on pharmaceutical SMEs, and Entrepreneurial Orientation moderates the influence of innovation on pharmaceutical SMEs' Performance. Furthermore, current research findings contribute to extending existing relevant knowledge about the innovation impact and moderating role of Entrepreneurial Orientation on pharmaceutical SMEs' performance in Jordan and understanding the relationship between these variables to be of significant guidance to managing entrepreneurship in emerging economies. Further, the results show SMEs' methods and directions to follow during crises, such as COVID-19, to maintain business performance and sustainability. The current research paper contributes to the present literature since very limited studies investigated the innovation impact on SMEs' performance. Moreover, previous studies did not sufficiently analyze the impact of management, product, and process dimensions of innovation on SMEs' performance with the contribution of EO.
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The COVID-19 pandemic has caused changes in the pattern of interactions between people and has also had an impact on market traders in Indonesia. The purpose of this research is to increase the competitiveness of MSMEs through entrepreneurial orientation, market orientation and technology orientation toward product innovation and their impact on MSMEs' business performance. This study uses the partial least squares structural equation modeling (PLS-SEM), and convenience sampling was used to select 160 MSMEs for the study sample. Based on the path coefficients that lead to business performance, technology orientation has a value of 16.1, followed by product innovation with a value of 10.6, market orientation with a value of 0.009, and entrepreneurship orientation with a value of 0.004, which have a positive effect on business performance. But if you look at what influences product innovation, the first is technology orientation at 0.357, followed by market orientation at 0.325, and entrepreneurial orientation at 0.245. This means that technology orientation is vital in improving business performance and product innovation. © 2023 AESS Publications. All Rights Reserved.
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PurposeThe purpose of this study is to examine the impact of government support policies and research and development (R&D) activities on product innovation under market uncertainty.Design/methodology/approachThis study applies logistic regression analysis to a sample of 4,000 South Korean manufacturing firms in order to investigate the impact of government policies and R&D activities of the firm on firm innovation performance, with particular interest in the moderating role of the firm's perceived market uncertainty (PMU).FindingsPolicies supporting industry/university/institute/local collaboration are found to have greater benefit under high PMU. Surprisingly, support for a consortium among different-sized firms has a negative effect on product innovation, although this negative effect disappears under high PMU. Both support for the protection of intellectual property (IP) and support for the resolution of manpower shortages have strong positive effects on the propensity to innovate products, but in both cases the moderating effects of uncertainty are negative. Finally, all types of R&D activities have positive effects on the propensity to innovate, more so for new product innovation than for improved product innovation.Originality/valueTo the best of the authors' knowledge, this is the first study to examine analytically the moderating effect of PMU in the effectiveness of government policies promoting innovation in the manufacturing sector. The study is potentially useful both for policymakers in deciding which policies to implement under prevailing market conditions;and for entrepreneurs choosing between different forms of government support, particularly given the abnormal levels of market uncertainty prevailing in the Covid-19 era.
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Changing societal demands, climate change, and ecological transition lead companies to modify their practices to integrate social and environmental concerns. However, some businesses are born to be sustainable and thrive in today's economy. Indeed, their creators are sustainable entrepreneurs who see opportunities in social and environmental issues. This article studies the constituent elements of these companies: disruptive strategy, social product innovation, and digitalization of processes. An in-depth case study of the iconic company Patagonia identifies the main managerial practices that make up sustainable entrepreneurship. The most remarkable ones are: (1) ability to make radical choices contrary to the most common, supposedly more profitable practices;(2) integration of suppliers as true long-term partners;(3) open sustainable product innovation to achieve excellence in simplicity;and (4) environmental activism to convince others to adopt the same practices.
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Big data analytics capability (BDAC) is the key resource for competitive advantage in the drastically changing market. Although some studies have investigated the impacts on firm performance, there is limited under-standing of how firms enhance their BDAC. This study draws on organisational culture and investigates the effects of responsive and proactive market orientations on BDAC and firm performance. The results show that both responsive and proactive market orientations increase BDAC. Further, BDAC fully mediates the relationship between these two market orientations and firm performance. Our findings suggest that BDAC researchers should focus on market orientations that enhance BDAC.
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In less developed countries (LDC), health tourism can be seen as a way of specializing in tourism. Covid19 makes even more imperative the need to promote health tourism and also to link it to a greater extent to wellness tourism, thus responding to the current market requirements. The main objective of this study is to assess whether the current tourism offer in Senegal (LDC) could allow health tourism to be implemented. An ad-hoc study has been performed in Senegal's Coastal Region, where interviews directed at the socioeconomic agents and structured questionnaires have been developed, collecting information from the two populations: one sample of 21 private clinics and another of 31 hotels. The data obtained were analyzed following a descriptive analysis. The results indicate that it is possible the developing of wellness tourism, but not medical tourism. Even in the case of a laborintensive product, offering health tourism as a new tourist product requires more modern and sophisticated technological equipment © 2023,African Journal of Hospitality, Tourism and Leisure. All Rights Reserved.
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Although studies that analyze eco-innovation without differentiating among industries are proliferating, research has not yet identified the factors that lead to eco-innovation in tourism sector firms. Since innovation in general is nourished by access to knowledge sources and the intensity with which they are used, this study analyzes the effect of intensive use of knowledge sources on eco-innovation in the tourism sector. It also analyzes the possible mediating role of traditional orientation of the firm in product innovation and/or process innovation.We use two data sources: panel data from Spain's National Statistics Institute on 199 tourism firms for 2011-2015 and primary data gathered from a set of 198 tourism firms collected separately via questionnaire in 2021 during the Covid-19 pandemic. The second dataset, which was collected independently of the first, aims to corroborate the results of the first in a different economic context and different firms.Our results indicate a significant distinction between product/service and process innovation. The findings show that that tourism firms rely on process innovation to implement eco-innovation, whereas product innovation has no influence in these firms in any of the years analyzed. [ FROM AUTHOR] Copyright of Journal of Sustainable Tourism is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full . (Copyright applies to all s.)
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Purpose: This research aims to determine the impact of the CEO's risk-taking tendencies and the transformational leadership style on the use of the management accounting system information, as well as the mediating impact of product creativeness and organizational citizenship behavior in this context. It also provides empirical evidence from Vietnamese enterprises. Design/methodology/approach: The current research was conducted using quantitative methods. It was conducted during the ongoing Covid-19 pandemic in Vietnam. The study population is represented by all of the Vietnamese enterprises listed on stock exchanges. Therefore, an online email questionnaire was used for data collection. Specifically, 670 emails were sent to CEOs and 146 complete responses were collected (21.79% rate). Findings: By using the partial least squares structural equation modeling (PLS-SEM), the study results show that the CEO's risk-taking tendencies and transformational leadership style have a significant positive effect on the use of the management accounting system information. Additionally, product creativeness mediates the relationship between the CEO's risk-taking tendency, and the use of the management accounting system information. Also, organizational citizenship behavior mediates the relationship between transformational leadership style and the use of the management accounting system information. Research limitations/implications: Despite attempts to overcome by GDP contribution ratio, convenience sampling tends to cause common method bias. Furthermore, small sample sizes can lead to heterogeneity and unstable estimates of the parameter. Causality issues may also arise because the model has no control variables. Therefore, later studies should take the necessary additional steps when sampling to stay consistent with the study population, possibly conducting surveys in several batches to determine the correlation between changes in variables, and allowing the ability to discover and add any necessary control variables. Originality/value: This research acts as a bridge between management and management accounting, confirming the importance of this combination when efficiently using the management accounting system. © 2023, Emerald Publishing Limited.
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The role of MSMEs is very large for Indonesia's economic growth, where the contribution of MSMEs to the gross domestic product (GDP) reaches 60.5% and to employment of 96.9% of the total national employment absorption. However, during the Covid-19 pandemic, the government imposed a semi-lockdown by limiting business operating hours, by limiting 50% of the capacity of arriving consumers and reducing operating hours to only 20.00 at night. This policy resulted in a decrease in product demand by 84.8%. However, the MSMEs coffee shop only had an impact of 16%. Based on this condition, researchers are interested in conducting research on MSMEs, especially coffee shops during a pandemic. The purpose of this study to analyze the Market Orientation effect of Product Innovation on Marketing Performance and to analyze the role of Product Innovation in mediating the influence of Market Orientation on Coffee Shop Marketing Performance in Medan City. The survey was conducted on 143 coffee shop entrepreneurs who still survived from the COVID-19 pandemic in the city of Medan. Data collection was carried out using a questionnaire with direct interview with the coffee shop owner. Data Analysis using the Partial Least Squares (PLS) analysis technique. The results indicate that market orientation has a positive and significant effect on product innovation at Coffee Shop in Medan. Market orientation has not significant effect on marketing performance at Coffee Shop in Medan City. Product innovation has a positive and significant effect on the marketing performance of the Coffee Shop in Medan City, and there is a role between product innovation in mediating the effect of market orientation on marketing performance at the Coffee Shop in Medan City. Coffee shop should establish mechanisms to obtain information about customer needs and expectations and to disseminate and effectively use this information among business functions. © 2023 WITPress. All rights reserved.
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In the early phase of the Covid-19 outbreak, all aspects of life, including the culinary sector, were impacted very hard by this outbreak in addition to the existing tight competition. Many businesses were in danger of going bankrupt. However, there was a culinary brand that continued to make an expansion in Bandung, Indonesia. There are seven branches opened by this brand until 2021. Hence, it is interesting to study the phenomena. This study aims to determine the effect of product innovation on the competitive advantage of this culinary brand. Besides this, the customers' evaluation regarding product innovation and competitive advantage is revealed by this study as well. This research uses a quantitative method by surveying with the purposive sampling technique. The questionnaires were distributed to 100 customers who had made transactions more than once within the last six months before the survey began. The descriptive data analysis was carried out to investigate the customers' evaluation. It is examined that product innovation has a positive impact on the competitive advantage after a simple linear regression analysis was conducted. This result is strengthened by the t-test that shows the acceptance of the hypothesis. Moreover, the coefficient of determination test presents that the impact of product innovation on competitive advantage is 51 percent. It means that the product innovation has provided 51 percent of the information needed to predict the competitive advantage in this small culinary business. From the overall results of the descriptive analysis, the consumer assessment scores obtained fall into the medium to high category range. This result proves that the response given to the company's competitive advantage and product innovation is still quite good and positive. The result of this study is expected can inspire other culinary companies to survive their businesses during a difficult situation like the Covid-19 outbreak and to sustain for the future. Further study can compare the condition during and after the Covid-19 outbreak. © 2022, Academic Conferences and Publishing International Limited. All right reserved.
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This paper presents the results of an empirical study, conducted during the months of February to March 2021, with the objective of analyzing innovative activity in product, process and organizational innovation and its impact on the performance of MSMEs. An online survey was conducted with the participation of 430 companies stratified according to sector (Industry, Construction, Commerce and Services) and size (micro, small and medium enterprises). The model used was multiple linear regression, whose response variable was company performance and the explanatory variables were product, process and organizational innovations. The results showed that process and organizational innovations were statistically significant, while product innovations were not significant. The coefficients were positive, implying that the higher the degree of process and organizational innovation, the higher the company's performance is expected to be. These innovations included changes in production processes, acquisition of new equipment, improvements in management, new procurement and purchasing processes, and changes in sales and commercial management. All these innovations were made during the pandemic period. © 2022 IEEE.
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This paper investigates how the impact of the COVID-19 pandemic crisis affects the innovation of Micro, small and medium enterprises (MSME) in Indonesia and how innovation, namely product, process, marketing, and organizational innovation, acts as a mediator for MSME performance. An integrated conceptual framework is developed and empirically tested using cross-sectional survey design data from 300 MSME owners in Indonesia. Structural Equation Modelling (SEM) software Smart PLS examines the hypotheses testing. Descriptive analysis is also used to provide demographic data of the owners of MSMEs in Indonesia. This study reveals that the COVID-19 pandemic crisis significantly and positively impacts four dimensions of innovation. The results indicate that the pandemic triggered the MSME owners to innovate or adapt. This study also found that four dimensions of innovation partially mediate the COVID-19 pandemic crisis and MSME performance relationship. The results show that product, marketing, and organizational innovation significantly impact MSME performance. With marketing innovation as the lowest innovation dimension that affects performance, and organizational innovation as a major contributor that significantly impacts MSME performance. However, the results also demonstrate that among the four dimensions of innovation, process innovation does not significantly impact MSME performance which is highlighted by an indicator such as reducing production cost. This shows that reducing production costs is optional and does not mean that the performance of MSME will increase significantly. Therefore, the findings of this study are set to advance theories in MSME innovation and performance. It also presents important implications for the MSME owners to develop a successful and sustainable MSME industry. © 2023 The Author(s). This open access article is distributed under a Creative Commons Attribution (CC-BY) 4.0 license.
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Purpose: This study investigates the mediating role of organizational change capacity (OCC) in the relationship between the perception of extreme contexts and firm product and process innovation, which was not empirically investigated in the literature. In addition, this study explores the moderating role of the perception of extreme contexts-related variables, which were not operationalized in ordinary firms, on the relationship between OCC and firm product and process innovation. Design/methodology/approach: A questionnaire-based research was conducted to test the suggested hypotheses. The data were gathered from 90 firms during the peak period of COVID-19. Findings: This study shows that OCC, which covers contexts, process and learning dimensions, fully mediates the relationship between the perception of extreme contexts and firm product and process innovation. Also, this study discovers that the perception of extreme contexts, including temporal ordering of extremity, the magnitude of consequences, proximity among people and operational deficiencies, positively moderate the relationship between OCC and firm product innovation. Research limitations/implications: This study has constraints inherited in survey design, primarily sampling and country context. Originality/value: This study identifies, conceptualizes and operationalizes the term extreme context, conceptually argued for particular organizations/units in ordinary/mundane organization settings so far. In addition, this study extends the current understanding of how the perception of extreme contexts interacts with a firm's capability to increase innovation efforts. Further, this study shows how OCC mediates the relationship between extreme contexts and firm product and process innovation. © 2023, Emerald Publishing Limited.
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Covid-19 pandemic has caused crisis and uncertainty which adversely influenced innovation performance of small and medium enterprises (SMEs). Innovation is a primary source of survival and growth in SMEs;therefore, this study aims to develop and empirically analyse conceptual model that sustains innovation performance of SMEs during the pandemic. This study integrates knowledge-based view (KBV) with a self-tuning model to examine Chinese manufacturing SMEs. Survey data of 306 responses were collected from the top and mid management and analysed through Smart-PLS 3. Results indicate a positive effect of knowledge coupling on innovation performance;besides, ambidexterity and market capitalising agility (MCA) positively mediate between knowledge coupling and SME innovation performance. This study contributes to KBV, self-tuning, strategy, innovation and crisis management literature. To practitioners, this study advises developing dynamic capabilities to sustain innovations during pandemic crisis. This is the earliest empirical examination to mediate the effect of knowledge coupling on innovation performance through ambidexterity and MCA during a crisis.
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These are constantly changing times for the tourism industry. The COVID-19 pandemic and accompanying negative economic effects significantly impacted customer behavior and accelerated the need for companies to innovate. Business model innovation (BMI) is ideal for overcome these challenges by innovating the very core of the firm. However, siloed BMI thinking is insufficient: firms need a more holistic approach. We expand the current understanding of business model innovation by proposing a framework that integrates relevant dimensions (change impulses and business model configurations), context factors (service newness and degree of change or destination characteristics), and the outcomes of BMI initiatives into a comprehensive model for the tourism industry context. With our work, we want to guide future research and expand the currently unbalanced, heterogeneous picture of BMI in service industries.
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Purpose Building supply chain resilience is increasingly recognized as an effective strategy to deal with supply chain challenges, risks and disruptions. Nevertheless, it remains unclear how to build supply chain resilience and whether supply chain resilience could achieve a competitive advantage. Design/methodology/approach By analyzing the data collected from 216 firms in China, the current study empirically examines how information technology (IT) capability and supply chain collaboration affect different forms of supply chain resilience (external resilience and internal resilience) and examines the performance implications of these two forms of supply chain resilience. Findings Results show that IT capability is positively related to external resilience, whereas supply chain collaboration is positively related to internal resilience. The combination of IT capability and supply chain collaboration is positively related to external resilience. In addition, internal resilience is positively related to firm performance. Research limitations/implications This study used only cross-sectional data from China for hypothesis testing. Future studies could utilise longitudinal data and research other countries/regions. Practical implications The findings systematically assess how IT capability and supply chain collaboration contribute to supply chain resilience and firm performance. The results provide a benchmark of supply chain resilience improvement that can be expected from IT capability and supply chain collaboration. Originality/value The study findings advance the understanding of supply chain resilience and provide practical implications for supply chain managers.
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A fluorescence device based on ultraviolet light is proposed in this paper, which currently stands at the design stage with the eventual aim to potentially detect virus/antibody fluorescence reactions. The designed device is proposed to have the characteristics of high reflectivity, low power consumption, wide spectrum of light source, and proper silver coating. For fabrication and raising product quality, 3D printing technology and a sputtering test will be used. In this connection, this paper firstly introduces the design sources; then, the ideas of inventing fluorescence detection devices based on ultraviolet light, followed by the data analysis as well as discussing the results of computer simulations. The design process, materials, methods, and experiments are demonstrated following the reality work procedure. Instead of directly using a virus or antibodies for the experiment, at the current design stage, we focus on using this device to detect the rhodamine B reagent. Experiment shows that this reagent can be successfully detected. With this achievement, we logically believe that such type of an ultraviolet optical sensor, with further development and testing, may have the possible value to detect a single virus such as COVID-19, as well as other viruses or small molecules. Though there is long way to go to achieve such a goal, future works experimenting with the detection device on real virus or antibodies can take place more efficiently with a good foundation.
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Purpose: This paper aims to analyse the viability of production processes in the framework of three industries, referred to here as "automotive", "machine-tool" and "other transport material". This idea is of interest as a result of the cognitive convergence that has arisen from the widespread of information and communication technologies in the technical solutions used by most of the product fields that make up the manufacturing industry. Design/methodology/approach: Under the framework of evolutionary theory and based on the cognitive composition of the technical solutions used by the industries studied, this paper has drawn up technology profiles for those industries from the viewpoint of formal logic. These profiles will help us to analyse their potential and difficulties so as to bridge the cognitive gap and enabling them to access new paths and set up processes to diversify their output. Interviews with company management staff and high-ranking experts have provided us with highly useful information to help us complete the theoretical reflection and check it against expected behaviour patterns. Findings: The results confirm that firms in the industries studies find it difficult to drive forward diversification processes. The analysis provides a theoretical explanation for the empirical results that can be found in the literature on the extent to which path dependency processes explain technology dynamics. Research limitations/implications: The limitations of this study lie on the one hand in the small number of firms interviewed (it would be useful to extend the sample to include other medium- and high-technology industries to see whether the results are confirmed) and on the other hand, in the possibility that the Covid-19 crisis may affect results, investment decisions and access to financial resources, and thus, upset plans for diversification. Practical implications: There is a consensus that decision-making in general, and in management in particular, is plagued by unpredictability, risk and uncertainty (Baldwin et al., 2005;Bergh et al., 2011). Managers making deliberate strategic choices - which usually require long time horizons and involve high risk (Perello-Marin et al., 2013) - need to know whether the competitive future of their firms lies mainly in product innovation (diversification), in process and organisational innovation, in the internationalisation of production, in mergers or in other, alternative paths (Sydow et al., 2009). This study presents empirical evidence of the possibilities and difficulties faced by firms based on their technology profiles. This is a complex approach that calls for more research effort if it is to become an option for enhancing resilience and flexibility at firms and strengthening their ability to react to changes. According to Raynor (2002) diversification, understood dynamically, provides a way for companies competing in especially turbulent industries to hedge against uncertain future reconfigurations of industry boundaries. Palich et al. (2000) state that compared with single-business firms, firms engaging in related diversification are able to exploit synergies across product units by consolidating business activities in manufacturing, marketing, raw material purchases and R&D, and thus, achieve both scale and scope economies. Originality/value: The manuscript is absolutely original in terms of its approach and design and sets out to analyse industrial diversification processes on the basis of the cognitive characteristics of the technical solutions used by the various industries. (PsycInfo Database Record (c) 2022 APA, all rights reserved)
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Grounded on resource-based view and dynamic capability perspectives, this research aims to explore linkages between the firm's big data management activities (BDMA), green manufacturing (GM) practices, and sustainable business performance (SBP). The research model was empirically evaluated using data collected from 248 pharmaceutical manufacturers in India during the COVID-19 pandemic. The analysis was performed using a covariance-based structural equation modeling using AMOS 20. The results indicate that GM activities impact SBP directly. Further results imply the mediating role of GM practices on the relationship between BDMA and SBP. The analysis reveals that senior management's resource commitment in pharmaceutical firms is a moderating mechanism in strengthening the association between BDMA and GM practices. This study is significant as it provides key theoretical and managerial implications for pharmaceutical sectors during emergent situations.